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Frequently Asked Questions
Most email agencies treat retention like a bolt-on service. They set up a few basic flows, blast your whole list with the same campaigns, and call it a day. That's not what we do.
We only work with e-commerce brands. And we only do retention. That means every single system we build — from your pop-up strategy to your flows to your campaign calendar — is designed around one thing: turning the traffic you're already paying for into repeat customers.
Our Loyalty Loop System works because we're not treating your list like a one-size-fits-all audience. We segment based on where people actually are in their customer journey, and we collect zero-party data so your emails are personalized. We don't just "set it and forget it". We're optimizing every month based on what the data tells us.
We work exclusively with 7-8 figure e-commerce brands that are already running paid traffic. If you're spending at least $30k/month on ads and your email channel isn't generating 30-40% of your total revenue, you're leaving serious money on the table — and that's exactly the gap we close.
No. List size matters far less than list quality and how you're communicating with it. We've taken brands with lists of 10,000 subscribers and unlocked more revenue than agencies were getting from lists ten times that size — because we focus on segmentation, deliverability, and the right message to the right person at the right time.
That's actually common. Most brands we work with have some email infrastructure in place — it's just not performing. We do a full audit of what you have, identify what's working, what's broken, and what's missing entirely. Then we rebuild or optimize from there. You won't be starting from zero.
Most clients see measurable revenue lift within the first 30 days as we launch optimized flows and fix deliverability issues. The full Loyalty Loop System is typically live within 60-90 days, and that's when the compounding effect really kicks in — more repeat purchases, higher LTV, and a list that actually generates revenue on autopilot.
We don't have a one-size-fits-all price because every brand's situation is different. What we can tell you is that our clients typically see a 3-5x return on their investment within the first 90 days. We'll go over exact pricing on the strategy call once we understand your brand, your list, and your goals.
It's a 30-minute strategy call — not a sales pitch. We'll look at your current email setup, identify the biggest gaps and opportunities specific to your brand, and give you a clear picture of what a retention system built around your business would look like. If there's a fit, we'll talk about next steps. If not, you'll still walk away with actionable insights.